Privacy Policy

The Leader Place (operated by The Leader Place Pty Ltd, ABN 67 682 984 890) provides leadership training materials, online learning, and community support. Our goal is to offer a safe and engaging space for learning and connection. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

We may collect the following personal information:

• Your name and contact details (such as email address and phone number)
• Comments or messages you post on our platform or community areas
• Your IP address and browser information (to help prevent spam and for security purposes)
• Payment details when you purchase materials or courses — processed securely via T Commerce. We do not store your full card details on our systems
• Your activity on our learning platform (through Thinkific), including course progress and completion
• Any files or images you upload to the platform

We collect this information to:

• Provide you with access to training materials and community features
• Improve your experience on the site
• Communicate with you (e.g. course updates, support queries)
• Process payments for purchases
• Meet our legal and security obligations under Australian law

We use a third-party email marketing platform (such as Mailchimp) to send newsletters, course updates, and promotional communications. If you subscribe to our mailing list, we collect your name and email address for this purpose. This data is stored on servers that may be located outside Australia. You can unsubscribe at any time using the unsubscribe link in any marketing email we send. We will not send you marketing communications without your consent.

When you join discussions or leave comments:

• We collect what you write, along with your IP address and browser information, to help detect and prevent spam
• If you use Gravatar, your email address may be hashed and sent to Gravatar to display your profile picture (see Gravatar’s privacy policy: https://automattic.com/privacy/)
• Approved comments may be visible to other users along with your profile image

If you upload images to our platform, please avoid including embedded location data (EXIF GPS). Other users may be able to download and view this information from uploaded files.

We use cookies to:

• Remember your login and display preferences
• Save your details when you leave comments
• Help us understand how people use the site

Cookie details:

• Comment cookies last for one year
• Login cookies last for two days (or two weeks if you select ‘Remember Me’)
• Display preference cookies last for one year
• Editing cookies expire after one day

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of some features on our site.

We may embed videos, articles, or social media posts from third-party platforms. When you interact with this content, it behaves as if you have visited the third-party site directly. These services may collect data about you or track your interactions with their content. We recommend reviewing the privacy policies of those services.

We use Thinkific to deliver our training courses. Thinkific may collect and process personal data on our behalf, including identity, contact, financial, and usage data. Data is hosted in the United States using secure cloud infrastructure. Thinkific uses encryption, multi-factor authentication, and role-based access controls to protect your data. We encourage you to review Thinkific’s privacy policy for further information.

We may share your personal information with:

• Trusted service providers who assist us in operating our platform (e.g. payment processors such as T Commerce, email marketing platforms, Thinkific LMS)
• Spam detection and security services
• Legal authorities, where required by law

We do not sell your personal information to third parties. If you request a password reset, your IP address may be included in the reset email for security purposes.

• Comments and associated metadata are kept indefinitely to assist with moderation and continuity
• Registered user account data is retained for the 12 months your account remains active
• You may request deletion of your data at any time (see Your Rights below)

Under the Australian Privacy Principles, you have the right to:

• Request access to the personal information we hold about you
• Request corrections to inaccurate or out-of-date information
• Request deletion of your personal information (subject to any legal obligations we may have to retain it)
• Receive a copy of your data in a portable format where applicable
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the details below. We will respond to your request within a reasonable timeframe and in accordance with our obligations under the Privacy Act 1988 (Cth).

Some of your personal information may be stored or processed outside Australia, including in the United States (via Thinkific and email marketing platforms). Where this occurs, we take reasonable steps to ensure your data is handled in a manner consistent with the Australian Privacy Principles and is afforded equivalent levels of protection.

If you believe we have not handled your personal information in accordance with the Australian Privacy Act 1988 (Cth) or the Australian Privacy Principles, we encourage you to contact us in the first instance so we can work to resolve your concern.

We will acknowledge your complaint within 10 business days and aim to resolve it within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. For any material changes, we will post updates on this page, or a notice on our website or, via email if you have an active account.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us: hello@TheLeaderPlace.com